Your personal information is always safe at gobaje. This page clearly explains what data is collected, why it is collected, how it is stored, and how it is used.
What we do to protect your privacy
At gobaje, all your personal information and financial details are protected with bank-grade 256-bit SSL encryption. Data stored on our servers is also kept in an encrypted state.
Industry-Standard SecurityGobaje never sells your data to advertising companies or any other third parties. Your information is used exclusively to improve gobaje's own services.
No sellingGobaje collects only the information necessary to provide its services. No unnecessary personal data is requested or stored.
As RequiredNational ID cards and other documents submitted for age verification are used solely for the verification process. gobaje does not use these documents for marketing or any third-party purpose.
KYC securedYou can view, correct, or request deletion of your personal information on gobaje at any time. You remain in control of your data.
User RightsGobaje never sends unsolicited messages. Only important account notifications and offers tailored to your preferences are sent — and you can unsubscribe at any time.
Spam-freeGobaje collects only the information needed to deliver its services. Below is a detailed breakdown of what is collected and when.
Please note: gobaje never stores your bKash or Nagad PIN, bank password, or full card number. Once a payment is processed, none of that information is retained in gobaje's systems.
Gobaje uses collected data only for specific, clearly defined purposes. Each purpose is outlined separately below.
| Data Type | Purpose of use |
|---|---|
| Name and contact details | Account management and sending important notifications |
| Date of Birth | Verifying users are 18+, meeting legal obligations |
| Payment information | Processing deposits & withdrawals, fraud prevention |
| KYC Documents | Identity verification, anti-money laundering |
| Session & Usage Data | Platform improvement, bug fixes, security monitoring |
| Betting history | Account statements, responsible betting monitoring |
Gobaje does not use your data to build targeted advertising for external use. If gobaje ever works with partner organisations to improve its services, only anonymised and aggregated data will be shared — never any personally identifiable information.
The gobaje website and app use cookies and similar technologies. Here is why we use them and what types we use:
Third-party cookies: gobaje does not use tracking cookies from any external advertising networks. You can manage cookies at any time through your browser settings — however, disabling essential cookies may cause issues with logging in.
Gobaje does not sell your personal information to third parties, and does not share it as a general practice. However, limited sharing may occur in the following circumstances:
gobaje never sells or transfers your data to advertisers, data brokers, or marketing companies. This is a core principle of gobaje that will never change.
Any technology service partner that gobaje works with is required to contractually comply with gobaje's privacy standards. They may not use your data beyond what gobaje authorises.
Gobaje does not retain your data for longer than necessary. Retention periods by data type are set out below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | To provide our services |
| Transaction history | 5 Years | To comply with financial regulations |
| KYC Documents | 3 years after account closure | Legal Obligations |
| Betting history | 3 Years | Dispute resolution & audits |
| Session logs | 90 days | Security Monitoring |
| Support Conversations | 2 years | Quality Assurance |
Once the specified retention period ends, gobaje securely deletes or irreversibly anonymizes the data.
Gobaje uses a multi-layered security framework to protect your data. The key measures are detailed below:
All data transmitted between your browser or app and gobaje's servers is encrypted using TLS 1.3. No third party can intercept or read your information in transit.
Gobaje's database is encrypted and subject to regular security audits. Server access is strictly controlled — only authorised members of the technology team are permitted entry.
Suspicious login attempts, unusual transactions, and multiple accounts accessed from the same IP address are automatically detected, triggering an alert to gobaje's security team.
Enabling 2FA on gobaje sends a one-time OTP to your mobile at every login. With 2FA active, no one can access your account even if they know your password.
Gobaje performs encrypted backups every day, so your account data is never at risk of being lost, even in the event of a technical incident.
Your responsibility: gobaje recommends using a strong password — at least 8 characters, combining numbers and special characters. Never share your password with anyone, and if you notice anything suspicious, contact gobaje support immediately.
At gobaje, you have several important rights over your personal data — and all of them are free to exercise:
For any data-related requests, reach out to the gobaje Help Centre via email or live chat. Your request will be processed after your identity has been verified.
Gobaje strictly refrains from providing services to anyone under the age of 18. No personal data is knowingly collected from minors.
Age verification is mandatory at registration. If an account holder is identified as being under 18:
If a parent suspects their minor child has created an account on gobaje, please contact gobaje's support centre immediately. gobaje will act without delay.
Gobaje may update this Privacy Policy from time to time. When changes are made:
For significant changes, gobaje will provide at least 7 days' notice. Minor changes — such as improvements to wording or clarity — may not require a separate notification.
Important: Continued use of gobaje after a policy change will be considered acceptance of the updated terms. If you disagree with any change, you always have the right to close your account.
For any questions, requests, or complaints regarding this Privacy Policy, contact the gobaje Help Centre. Bengali-language support is available 24/7.
For formal data requests — such as requesting to view or delete your information:
Email: For privacy-related enquiries, email us at support@gobaje.com. Including "Privacy Request" in the subject line will help us process your request faster.
Your rights over your personal information on gobaje
You can request to see what information gobaje holds about you at any time. A full report will be provided within 7 days of your request.
You can correct any inaccurate or outdated information on your account. Changes to core details such as your name or date of birth may require verification.
You may request deletion of your data when closing your account. Due to legal obligations, certain data may be retained for a specified period.
You have the right to object to gobaje using your data for a specific purpose. If your objection is reasonable, gobaje will stop that use.
You can request an export of your account information and betting history in a structured format.
If you are dissatisfied with how gobaje handles your data, you have the right to file a formal complaint, which will be resolved within 30 days.
When registering on an online platform, a lot of people have the same concern — "Will my information be safe?" That's a completely reasonable question. Given the reports of digital fraud in Bangladesh, that caution makes sense. At gobaje, we don't treat this as just another compliance checkbox — we genuinely believe your personal data belongs to you, and keeping it secure is our responsibility.
When you register on gobaje, you'll be asked for your name, mobile number, and date of birth. Each of these serves a specific purpose. Your name is needed to match your payment account. Your mobile number is used for account verification and important notifications. Your date of birth is required to confirm you meet the age requirement. Beyond these three, gobaje will never ask you for unnecessary personal information.
Many users are understandably concerned about KYC documents. "Where does my national ID scan actually go?" is a perfectly valid question. gobaje wants to be clear: these documents are used solely to verify your age and identity. They are stored in encrypted form in gobaje's database and can only be accessed by authorised staff involved in the verification process. They are never shared with advertisers, marketing partners, or any third party.
Gobaje's position on payment security is clear. When you deposit via bKash or Nagad, gobaje does not store the full details of that transaction — only whether it was successful and the amount. Your mobile banking PIN or bank password is never seen or stored by gobaje.
While browsing gobaje's site, some information is collected automatically — such as which pages you visited and for how long, and what type of device you're using. gobaje uses this data to improve the platform — for example, if a page is loading slowly on mobile, that gets flagged and fixed. This data is fully anonymous and cannot be used to identify any individual.
Gobaje never sends unsolicited messages. If you opt out of marketing SMS during registration, that preference will be respected. Only essential account alerts — such as large withdrawal confirmations and password change warnings — will be sent, as these are necessary for your security.
In the event of a security incident such as a data breach, gobaje will promptly notify all affected members and take immediate steps to resolve the issue. This too is part of gobaje's privacy policy — staying transparent not just in good times, but in difficult ones as well.
Your data is safe at gobaje — and that's not just a promise. It's reflected in every technical measure and every policy we uphold. Earning your trust and keeping it is at the heart of gobaje's long-term commitment.
Frequently asked questions about the referral bonus and mobile browser
Gobaje is as committed to protecting your data as it is to keeping your betting experience safe. To learn more about responsible betting, visit our Responsible Gaming page. gobaje is strictly for individuals aged 18 and above.